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The Value Of Authenticity - Was This An Insult, Or a Compliment?

authenticity Sep 06, 2018

Something happened today that I just had to share, because it reminded me of the absolute value of authenticity - staying TRUE to who you are, especially in business.  

KEEPING IT REAL: Who are you, anyway??? 
(Was this an insult, or a compliment?)

Today I went to go see a dying client and her spouse in a nursing home. We spent over an hour talking over many different things, but the point of the meeting was for me to lay out my plan to solve a major problem.

At the end of the meeting, I asked her: "do you feel any better - that we are getting this all taken care of?" She said yes, and then...

She was getting tired, and fading out a little. But a few minutes later, she looked at me and said...

"I don't mean to offend you, honey, but you aren't what I was expecting."

- I hear this a lot, but of course I was curious, so I asked her what she meant. -

"Well, you aren't as tall as I thought you'd be. 
Or as sleek. 
Or as glamorous."

My immediate reaction - a...

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